Today’s post is really short because quite honestly, I’m tired and want a break - actually, I’m in LA at a conference and need to fly home today (not looking forward to the red eye flight).

Something I have learned from reading Dale Carnegie that really stuck with me is to get RID of the word “…but…”

See, Dale teaches you NOT to criticize someone (whether it be spouse, child or team member) - never criticize, only compliment. If there is something you need someone to change, you always lead in with something good and THEN say what you want them to improve on, it makes a major impact.

Example/

“Jim, your reports are amazing, the graphs and charts are well done and very helpful, but, can I please get them on time from now on?”

WRONG - saying it that way, you just NEGATED your compliment totally…

Try this..

“Jim, your reports are amazing, the graphs and charts are well done and very helpful, could I have next week’s report on Tuesday, it’ll give me that much more time to get the full effect of your hard work…”

BOO YA! Try that, I’ve already been doing it - works like a charm.

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Tags: but, compliment, criticize

This entry was posted on Sunday, April 13th, 2008 at 1:42 pm and is filed under Managing. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.