Comments on: Bad Customer Service Experience - Made Me Fuming Mad… http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/ Learn from a young CEO as he builds his company - What it takes to build a $100 Million Business... Wed, 08 Oct 2008 02:51:11 +0000 http://wordpress.org/?v=2.3.3 By: Zach Katkin http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-265 Zach Katkin Wed, 07 May 2008 17:13:01 +0000 http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-265 Those systems that are put in place to make the experience pleasurable and reliable for every customer are also those that injury customers like in this situation. Your suggestion is spot on and should be a big glaring check point for any growing small business. Those systems that are put in place to make the experience pleasurable and reliable for every customer are also those that injury customers like in this situation. Your suggestion is spot on and should be a big glaring check point for any growing small business.

]]> By: Daniel http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-248 Daniel Thu, 01 May 2008 14:49:20 +0000 http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-248 sigh and we don't even get to know the company so we can try avoid it ourselves. I guess deep down you're still in love with the company who broke your heart hehe xD Personally i've tried it countless of times with hosting services i always tell them the same thing: get my site up and running again within 2 hours or i'll go to the cheaper place just down the road. Most hosting companies don't try to stop me and go with the "be my guest"-attitude so i leave them :D Now i'm at servage which is the cheapest service i've ever used, their support cares and i have about 1000 gb transfer quote per month! so if you're looking for a hosting company i can only recommend servage. www.servage.net to get more space you can use the coupon code: servedwebhelp Not that you need more space unless you're putting up a new version of youtube :) Cheers, Daniel. sigh and we don’t even get to know the company so we can try avoid it ourselves.

I guess deep down you’re still in love with the company who broke your heart hehe xD

Personally i’ve tried it countless of times with hosting services i always tell them the same thing: get my site up and running again within 2 hours or i’ll go to the cheaper place just down the road.

Most hosting companies don’t try to stop me and go with the “be my guest”-attitude so i leave them :D

Now i’m at servage which is the cheapest service i’ve ever used, their support cares and i have about 1000 gb transfer quote per month!

so if you’re looking for a hosting company i can only recommend servage.

http://www.servage.net

to get more space you can use the coupon code: servedwebhelp

Not that you need more space unless you’re putting up a new version of youtube :)

Cheers,
Daniel.

]]> By: Jon http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-243 Jon Thu, 01 May 2008 13:04:30 +0000 http://www.mysteryceo.com/customer-service/bad-customer-service-experience-made-me-fuming-mad/#comment-243 I remember Richard Branson saying that bad customer support is the reason why he has achieved such amazing success with his 300+ companies. He is one of my many heroes. I am fanatical about customer service across all my companies and I think any entrepreneur HAS TO BE as well in order to achieve any level of long-term success Jon http://woodmarvels.com - Create Unique Memories ps: I wrote a piece summarizing his keys to success from my studies of him http://blog.legendarylife.com/sir-richard-bransons-top-10-keys-for-success I remember Richard Branson saying that bad customer support is the reason why he has achieved such amazing success with his 300+ companies. He is one of my many heroes. I am fanatical about customer service across all my companies and I think any entrepreneur HAS TO BE as well in order to achieve any level of long-term success

Jon
http://woodmarvels.com - Create Unique Memories

ps: I wrote a piece summarizing his keys to success from my studies of him
http://blog.legendarylife.com/sir-richard-bransons-top-10-keys-for-success

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